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We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. 

Returns (if applicable)

We accept return on products. Customers  has the right to apply for return within 14 days after the receipt. 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. 
Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@drawjobs.com

Please contact our Customer service at support@drawjobs.com to get the returned address.

Name: chongqing hongbiao technology co., LTD
Address: 6-3, shimahe 200, jiangbei district, chongqing
Credit code: 91500105084680022H
Zip code:400021
Mobile phone no. :16095614161
Scope: audio and lighting equipment sales lighting equipment sales;Development and sales of electronic products (excluding electronic publications);Computer software and hardware development;Sales: computer and accessories, network equipment, daily provisions, mechanical and electrical equipment (excluding cars), wujinjiaodian, decoration materials (excluding hazardous chemicals), building materials (excluding hazardous chemicals), office supplies, household appliances, communications equipment (excluding radio transmitting equipment and satellite ground receiving equipment), electronic products (excluding electronic publications), furniture.